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- Wide selection of flights, hotels, rental cars, and vacation packages.
- Competitive prices and exclusive deals on travel accommodations.
- Trusted reputation and established brand in the travel industry.
- 24/7 customer support for assistance with bookings or inquiries.
- Loyalty program (Travelocity Rewards) for earning rewards and benefits.
- 24/7 customer support for assistance with bookings or inquiries.
- Established brand with a trusted reputation in the travel industry.
- Wide selection of flights, hotels, rental cars, and vacation packages
- Competitive prices and exclusive deals on travel accommodations.
- Trustworthy and established brand in the travel industry.
- Flexible cancellations and changes
- Easy bookings
- Over 20 Years in Business
- Admission to 100+ New York attractions for one low price
- Admission to 35+ Las Vegas attractions for one low price
- Founded in 1960
- Amazing 5 Stars Hotels
- Save up to 10% with the App
- Great Service
- No change-your-mind fee
- Rapid Rewards program
- Access to unique deals
- One-stop shop for holidays
- 24/7 customer support
- Over 2 million properties
- Low Price Guarantee
- 24/7 Support
The Travel Industry
The $565 billion travel industry has changed dramatically over the last 10 years, with more people than ever now choosing to book through online travel agencies (OTAs). In the U.S., there are over 245,000 companies that offer travel agency services online. However, this is dominated by Expedia – the largest travel agent in the world and followed closely by the Priceline Group. Travel agencies allow you to book a range of services including flights, hotels, cruises, car rentals, and package tours- which have increased in popularity because people now have more freedom to choose their own itineraries.
The meteoric rise of social media has played a crucial role in shaping this e-commerce industry. In one study, 65% of people stated that user-generated content such as Instagram or Facebook had influenced their travel plans. Even more impressive is Tripadvisor, which reaches 35 million people a month and is the most popular travel site in the United States. Customers flock here before deciding on a trip to search out reviews for prime tourist destinations. AirB&B has been a controversial disruptor in the industry – although not an online travel agent – it allows explorers to stay in more local haunts and provides an authentic edge to any trip.
Like most industries, the injection of e-commerce into this industry has provided a lot of benefits to the consumer. Armed with online reviews and price comparison websites; consumers are more informed than they have ever been and are keen to pay the right price without a middle man taking a cut. The improvement of online platforms has meant that navigating the various choices is comfortable and more convenient than ever. It seems like making a trip down to the local travel agent’s office could be a thing of the past.
